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COVID-19 & Virtual Care Update

As our Government and other officials continue to respond to the COVID-19 crisis, we at Physiomed are actively keeping abreast of this continuously evolving situation and are taking all necessary steps to ensure the continued well-being of our patients, their friends & family and, of course, our clinical teams.

WHAT PHYSIOMED IS DOING:

Like most other businesses, all but three of our clinics are currently closed for regular, in-person care. In those clinics still providing in-person care, we are taking our lead from the Public Health Agency of Canada and following the advice of health officials. The clinic owners and their teams have been advised to continue enforcing our strict protocols around maintaining the cleanliness of our clinics to ensure that we are:

• Making anti-bacterial hand rub available for patients & staff
• Cleaning & sanitizing all high contact areas regularly throughout the day
• Cleaning & sanitizing all other clinic spaces & equipment at the end of each day
• Advising clinic staff to stay home if they’re feeling unwell
• Asking patients to refrain from attending if they have flu-like symptoms

WHAT WE CAN DO INDIVIDUALLY:

Continue Social Distancing:

• Refrain from any and all non-essential trips
• Limit essential trips to once per week and go alone
• While outside, avoid crowds and maintain a two-metre distance

Practice Good Hygiene:

• Wash your hands frequently with soap and warm water
• Cough or sneeze into your sleeve, not your hands
• Keep hands away from your face (especially your eyes, nose and mouth)

Boost Your Immune System:

• Incorporate nutrient-dense foods into your diet, including vegetables, beans and nuts
• Get 7-8 hours of sleep per night
• Commit to at least 20 minutes of low-to-moderate intensity exercise per day

Stay Informed:

It’s easy to become overwhelmed by all the information coming out. But don’t let yourself get panicked by news cycle requirements.

• Pick a set time during the day to catch up on updates (e.g., during breakfast or after dinner)
• Resist scanning the internet outside this designated window
• Remember: It’s far more valuable to learn day-old information from a credible news source than unverified updates from social media feeds

CONTINUING YOUR CARE VIRTUALLY:

It’s not surprising that many of our patients are feeling increasingly anxious and vulnerable; particularly when the decision to participate in social distancing to help flatten out the infection curve and reduce the number of cases means foregoing much needed clinical care.

To help prevent this from being such a binary choice, we have expanded our secure, web-based, virtual care program so that our patients can continue to get the care they need without taking on any unnecessary risk. To learn more about continuing your care though our virtual care program or to book an appointment, please visit our Virtual Care program page.

As always, and on behalf of all of us at Physiomed, I want you to know that we are here for you. We’ll have further updates as needed but, in the meantime, please stay safe.

Sincerely,

Dr. Scott Wilson
Physiomed Founder & Chairman